At Acne Studios, we value your privacy and are committed to being transparent about how we handle your personal information. This Privacy Policy describes what data we collect when you visit or shop on our website, how we use it, and the steps we take to keep it safe. By using our website acneestudio.com , you agree to the practices outlined in this policy.

Information We Collect

We collect two categories of information when you interact with our website. Each serves a distinct purpose in delivering and improving your shopping experience.

Device Information (Collected Automatically)

Browser type and version
IP address and approximate location
Time zone and language settings
Cookies and session identifiers
Pages visited, click behavior, and time spent on site

Order Information (Provided by You)

Full name
Billing and shipping address
Email address and phone number
Payment details (processed securely through encrypted gateways)

How We Use Your Data

We use the information we collect strictly for purposes that support your experience with Acne Studios. Your data helps us in the following ways:

Processing, confirming, and delivering your orders accurately
Communicating order updates, shipping notifications, and support responses
Detecting and preventing fraudulent or unauthorized transactions
Analyzing site performance and improving navigation and usability
Sending promotional offers and new arrival updates (only with your consent)

Cookies & Tracking Technologies

Our website uses cookies small data files stored on your device along with similar tracking technologies to make your browsing smoother and more personalized.

Cookies allow us to remember your preferences, keep items in your shopping cart between sessions, and understand traffic patterns across the site. This data helps us make informed decisions about design and functionality improvements.

You can manage or disable cookies at any time through your browser settings. Keep in mind that disabling cookies may affect certain features, such as saved carts or personalized recommendations.

Data Sharing

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

We may share limited data with trusted service providers who assist us with specific operational functions. These include payment processors, shipping and logistics partners, website analytics platforms, and marketing tools. Every third-party partner we work with is contractually required to handle your data securely and use it only for the purpose we specify.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for data in transit, secure server environments, and restricted internal access to personal data.

While we take every reasonable precaution, no method of electronic storage or transmission is completely immune to risk. We encourage you to use strong, unique passwords and to remain cautious when sharing personal information online.

Your Rights

Depending on your location and applicable privacy laws, you have specific rights regarding your personal data. These may include:

Access Your Data Request a copy of the personal information we hold about you.
Correct Your Data Ask us to update or fix any inaccurate information.
Delete Your Data Request removal of your personal data, subject to legal obligations.
Opt Out of Marketing Unsubscribe from promotional emails and marketing messages at any time.

To exercise any of these rights, reach out to our support team through the contact section on our website.

Data Retention

We retain your personal and order information only for as long as it is needed to fulfill the purposes described in this policy. This includes completing transactions, providing ongoing customer support, resolving disputes, and meeting legal or regulatory requirements.

Once data is no longer required for any of these purposes, we securely delete or anonymize it. You may also request early deletion of your data by contacting us directly, subject to applicable legal exceptions.

Third-Party Services

Our website integrates with select third-party tools and platforms to handle payment processing, analytics, and advertising. These services operate under their own privacy policies, and we recommend reviewing their terms to understand how they manage your data independently.

We choose our partners carefully and work only with providers that meet our standards for data protection and responsible handling of user information.

Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations. When we make significant changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

We encourage you to review this page from time to time to stay informed about how we protect your information.

Contact Us

If you have any concerns about this Privacy Policy or how your data is handled, our support team is ready to help. You can reach us through the official contact page on our website. [email protected]